SMS Compliance

This page explains how FieldHouse collects consent for SMS/text messages, exactly what we say when you opt in, and how to get help or stop messages at any time.

How SMS consent works

FieldHouse only sends recurring SMS updates to a mobile number after the person associated with that number has affirmatively opted in — either by checking the consent checkbox on our SMS Opt-In page, or by enabling SMS notifications in their account settings inside the app. The consent checkbox is unchecked by default, is presented separately from account creation and from agreeing to our Terms of Service, and is optional: choosing not to receive SMS updates has no effect on your ability to register for or use FieldHouse.

After opting in, the number receives an immediate opt-in confirmation text (shown below). Recipients can reply HELP for help or STOP at any time to immediately stop all further messages, and START to resubscribe.

Screenshot of the opt-in form

Live version: fieldhouse.club/sms-opt-in

Exact checkbox language

I would like to receive recurring SMS/text message updates from FieldHouse about the organizations and teams with which I (or my player) am registered or assigned, including schedule changes, event reminders, and announcements. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to cancel. This consent is optional and is not a condition of registering for or using FieldHouse. See our Privacy Policy and Terms of Service.

Message samples

Opt-in confirmation (sent immediately after signup)

FieldHouse: You are subscribed to recurring SMS updates for organizations and teams with which you or your player are registered or assigned. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to cancel.

Reply HELP

FieldHouse: For help visit https://www.fieldhouse.club/support or email support@fieldhouse.club. Msg & data rates may apply. Reply STOP to cancel.

Reply STOP

FieldHouse: You have successfully unsubscribed and will receive no further messages. Reply START to resubscribe.

Your data

Mobile numbers and SMS consent are never sold or shared with third parties for marketing. See our Privacy Policy and Terms of Service for full details.